Airpods Connected but No Sound: Ultimate Guide

Airpods Connected but No Sound
Airpods Connected but No Sound

Airpods Connected but No Sound

If your AirPods are connected to a device but you’re not getting any sound, here are some troubleshooting steps to help resolve the issue:

Check AirPods Battery: Ensure that your AirPods have sufficient battery charge. If they are running low on battery, they might not produce sound. You can check the battery level on your iOS device by opening the Control Center and looking at the “Now Playing” widget.

Make Sure AirPods Are Selected as Audio Output:

  • On iOS: Open the Control Center, then press and hold the audio playback widget. Make sure your AirPods are selected as the audio output device.
  • On macOS: Click the volume icon in the menu bar and select your AirPods as the output device.

Check Bluetooth Connection:

  • Make sure your AirPods are connected via Bluetooth. On your device, go to the Bluetooth settings and ensure that your AirPods are connected.

Restart Your Device: Sometimes, a simple restart of your device can resolve connection and sound issues. Try turning off your device and then turning it back on.

Forget and Reconnect AirPods:

  • On iOS: Go to “Settings” > “Bluetooth.” Find your AirPods in the list of devices and tap the “i” icon next to them. Choose “Forget This Device,” then reconnect your AirPods.
  • On macOS: Go to “System Preferences” > “Bluetooth.” Find your AirPods in the list of devices, click the “X” next to them to remove them, and then reconnect.

Reset AirPods:

  • If none of the above steps work, you can try resetting your AirPods. To do this, put both AirPods in the charging case, keep the lid open, and press and hold the setup button on the back of the case until the status light flashes amber, then white. After resetting, you’ll need to reconnect your AirPods to your device.

Check for Software Updates: Ensure that your iOS or macOS device is running the latest software updates. Sometimes, updating your device can resolve compatibility issues.

Check for Audio Settings:

  • On some devices, there may be audio balance or volume settings that need adjustment. Check the audio settings on your device to make sure everything is configured correctly.

Try Another App or Source: Test your AirPods with different apps or media sources to see if the issue is specific to one app or source.

Contact Apple Support: If none of the above steps work, and your AirPods are still not producing sound, you may want to contact Apple Support for further assistance or consider visiting an Apple Store or authorized service provider. 

Remember that technology and software can change, so if you’re experiencing this issue on a newer version of iOS or macOS, you may want to refer to the latest Apple support documentation or contact Apple for guidance specific to your situation. Also, read about How to Clean Headphones

Understanding the AirPods Connection

Before delving into troubleshooting, it’s crucial to understand how AirPods connect to your device. AirPods utilize Bluetooth technology to establish a wireless connection with your iPhone, iPad, Mac, or other compatible devices. This wireless connection is what allows you to enjoy music, take calls, and interact with Siri without any physical wires.

Basic Troubleshooting Steps

Checking Bluetooth Connection

The first step when experiencing no sound from your AirPods is to ensure that the Bluetooth connection is active. To do this:

  • Open your device’s settings.
  • Navigate to Bluetooth settings.
  • Check if your AirPods are listed as connected devices.
Airpods Connected but No Sound
Airpods Connected but No Sound

Checking Audio Settings

Sometimes, the issue lies within your device’s audio settings. Follow these steps to check and adjust your audio settings:

  • Go to your device’s settings.
  • Find the “Sound” or “Audio” settings.
  • Ensure that the output device is set to your AirPods.

Restarting Your Device

A simple device restart can often resolve connectivity issues. Turn your device off and then back on to see if the problem persists.

AirPods Firmware Update

Apple periodically releases firmware updates for AirPods to improve performance and fix bugs. Make sure your AirPods are up to date by following these steps:

  • Connect your AirPods to your device.
  • Go to the settings menu.
  • Navigate to “General” and then “About.”
  • Select your AirPods and check for available updates.

Resetting Your AirPods

If the issue persists, you can try resetting your AirPods to their factory settings:

  • Open the case lid.
  • Press and hold the setup button on the back of the case until the LED indicator flashes amber.
  • Reconnect your AirPods to your device. 

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Checking for Audio Source Issues

Ensure that the issue is not with the audio source itself. Try playing audio from different apps and sources to rule out any specific app-related problems.

Software Updates for Your Device

Outdated device software can sometimes cause compatibility issues. Check for any available software updates for your iPhone, iPad, or Mac and install them.

Bluetooth Interference

Interference from other Bluetooth devices or Wi-Fi networks can disrupt the connection between your AirPods and your device. Try using your AirPods in a different location to see if the issue persists.

Cleaning Your AirPods

Dirt and debris can accumulate on the speaker grilles, affecting audio quality. Gently clean your AirPods with a soft, lint-free cloth to ensure they are free from obstructions.

Issues with Individual AirPods

Left AirPod Not Working

If only one of your AirPods is not producing sound, try the following:

  • Clean the speaker grille.
  • Ensure the audio balance settings are centered.

Right AirPod Not Working

For issues with the right AirPod, follow these steps:

  • Clean the speaker grille.
  • Reset your AirPods as mentioned earlier.

Contacting Apple Support

If none of the above solutions work, it’s advisable to contact Apple Support for expert assistance.

Alternative Audio Devices

While troubleshooting, consider using alternative audio devices to check if the issue is specific to your AirPods or the device you are connecting them to.

Airpods Connected but No Sound
Airpods Connected but No Sound

Compatibility with Non-Apple Devices

AirPods are primarily designed for use with Apple devices, but they can be paired with non-Apple devices as well. Ensure that your non-Apple device is compatible and correctly paired with your AirPods.

Common Misconceptions

There are several common misconceptions about AirPods issues. It’s essential to separate fact from fiction to effectively troubleshoot problems.


In conclusion, experiencing the issue of “AirPods connected but no sound” can be frustrating, but it’s not insurmountable. By following the troubleshooting steps outlined in this guide, you can resolve the issue and enjoy your wireless listening experience once again.


Why do my AirPods keep disconnecting and reconnecting?This issue may occur due to Bluetooth interference, outdated firmware, or a low battery. Try the troubleshooting steps mentioned in this guide to address the problem.

Can I use AirPods with Android devices?Yes, you can pair AirPods with Android devices, but some features may not work as seamlessly as they do with Apple devices.

How can I extend the battery life of my AirPods?To extend battery life, make sure to keep your AirPods charged regularly, and store them in their case when not in use. Additionally, disabling unnecessary features like “Hey Siri” can help conserve battery.

Why is there a delay in audio when watching videos with my AirPods?Audio delay can occur due to Bluetooth latency. Ensure that your device and app are up to date, as newer versions may have reduced latency.

Are there any third-party apps for troubleshooting AirPods issues?While Apple’s official support resources are the best option, there are third-party apps available that can help diagnose and fix certain AirPods issues. However, exercise caution when using them and make sure they are from reputable sources.


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